Why buy from Teesside Caravans

Teesside Caravans Buying Promise

• Quality caravan and motor homes with competitive prices First price value ensures we keep abreast of the market and current prices. Working directly with the leading manufacturers guarantees the best deals for you the customer. This is why we can stand out among the fierce competition nowadays.
• Strict Quality Control New and used caravans come with a comprehensive Pre Delivery Inspection which is a complete and thorough examination of every aspect of your caravan or motorhome from the exterior panels to the interior parts and appliances. All owners are fully briefed about the caravan they are buying and given a complete handover including a tow check to ensure weight levels are within legal requirements. Your safety is our responsibility. Once a caravan has been towed and used for the first time, any snagging issues once reported, will be investigated promptly by our Aftersales Department.
• Excellent Customer Service Reputation Teesside Caravans has established an excellent customer service system with a well-trained workshop and aftersales back up. Contacts can be found on Contact Us Page for customers' specific inquiries and normally someone will get back to you in 24 hours.
• Warranty Included All new units come with a full manufacturer's warranty and the majority of the used include a one year MB&G Warranty (Exclusions apply, for full T&C please contact us). Ensuring long term customer satisfaction is our permanent goal.
• Range of payment and finance options Teesside Caravans accept cash (Subject to money laundering regulations), cheques, bank transfer, credit and debit card. We also offer a range of finance options including HP and PCP and are licensed by Black Horse to offer these financial services.
• Award Winning Performance Within a few short years the company has won 'Workshop of the Year' (Caravan Talk), Gold Award for New Caravans (Practical Caravan Magazine), Marketing Award. The company is the number one Dealership for the local Caravan and Motorhome Club and the Camping and Caravanning Club support for rallies, meets and events.
• Excellent Partnerships Working with the industry's leading manufacturers, Teesside Caravans are Authorised Dealers for Bailey, Sprite and Swift Caravans, Dorema, Outdoor Revolution, Isabella, Vango and Ventura Awnings plus the leading suppliers of camping and leisure equipment.
• Highly Skilled Workforce The company is a firm believer in external qualifications and all of the workshop staff hold or are working towards City and Guilds in Caravan Engineering, AcOPS Gas, Electrical Safety and Inspection, plus specialised supplier specific courses from Truma, Whale, BPW, Alde, Thetford and manufacturer programmes.
• NCC, AWS and CaSSOA Approved Both the Dealership and the Workshop have achieved National Caravan Council Approved Status maintained annually. The storage site was granted the highest level of CaSSOA award - Gold.
• The right Caravan or Motorhome for you Not in the business of selling and moving on, Teesside Caravans look to ensure the caravan will not only meet your expectations but is within budget and suits your lifestyle. A customer is seen as a customer for life.
• Honesty is the best policy Customer reviews can be read on the internet and social media, an open delivery policy is adhered to. All reviews are published and less than favourable reviews never removed or people blocked. Customer satisfaction is the number one priority, however when there is an issue, the company does not run or hide and will ALWAYS respond. All issues are looked into and a promise to try and resolve them to the best of our abilities.